Stephen, I hear you and agree with the multiple comments made in this blog that what ‘we’ have been doing to supposedly help folks with their (mental) health care have not been working, and in fact, have been, too often, detrimental. Glad you were helped by these two people. Compassion and seeking to understand is what’s needed. I encourage all to go back and read my comment above. I get it. The medical community needs to listen and provide person-centered health care delivery to and for the person we have pledged to serve, and include whoever they consider “family” to assist allow us to help others achieve their life’s objectives, rather than what we think they need.