A new article published in JAMA Network Open finds that physicians who receive larger payments from industry are significantly more likely to face patient complaints. These complaints, captured by the Patient Advocacy Reporting System (PARS), have been linked to malpractice claims, worse health outcomes, and threats to patient well-being. The study also found that male physicians and those working in non-academic settings are more likely to accept large payments from the industry.
The research team, led by Yong Hyun Park of Johns Hopkins University, analyzed nearly 72,000 U.S. physicians. They write:
“In this cross-sectional study of nearly 72,000 physicians across the US, we identified a statistically significant association of higher PARS Index scores, based on patient complaints, with acceptance of higher general payments from industry. This association remained significant after adjusting for demographic and practice-related factors.”
They add:
“Our study underscores the urgency for healthcare institutions to address the dual challenges of patient complaints and financial COI management.”
When doctors accept industry payments, patients are not only exposed to unnecessary drugs and devices but also perceive a decline in the quality of care. This study highlights how the industry’s financial influence on the medical profession erodes trust and fuels dissatisfaction, while raising concerns about patient safety and physician professionalism.
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