As someone who has been on both sides of the patient/provider divide I can totally relate to your comments. Those of us who enter the medical industry are taught that the priority is patient well-being. We soon discover that the reality is something else – protection of the profession (cover your ass) and subservience to the hierarchy (mind your betters). Professional training takes people who truly care about others and teaches them that those ‘others’ are nothing like them. In dividing us from our patients, they divide us from our humanity, and they block our efforts to do anything else. Jeff Schmidt’s book, Disciplined Minds: A Critical Look at Salaried Professionals and the Soul-battering System That Shapes Their Lives (https://www.amazon.com/Disciplined-Minds-Critical-Professionals-Soul-battering/dp/0742516857) explains that the role of professionals is to help manage capitalism, so professional schools weed out those who won’t go along. Those who slip through the cracks are ‘sidelined’ or ‘frozen out.’ I have been ostracized and threatened with the loss of my licence to practice for treating people humanely. That is the true meaning of insanity. Nevertheless, I am hopeful. Medical workers are under attack from the same system that attacks our patients. More of us are suffering burnout from impossible demands, suffocating red tape, micro-managed working conditions, etc. Patients and providers have a common enemy and a common interest in defeating that enemy. We cannot let them divide us. As you pointed out, we all lose when that happens.